LIPS Urgent Care Centre
Most of us know that "in-between" situation: you're worried, in pain, or unwell but it doesn't feel like a 999 emergency...
LIPS Urgent Care Centre
Most of us know that "in-between" situation: you're worried, in pain, or unwell but it doesn't feel like a 999 emergency. You may not be able to get a GP appointment quickly, and you may not want to wait for hours in a busy A&E.
When A&E isn't the right fit
Outstanding care for serious, life-threatening emergencies. But if your problem is urgent (and not a 999 emergency), A&E can be difficult — especially when departments are very busy.
You may experience:
Hours of uncertainty before you're seen, with no way to plan.
No guarantee of when or by whom you will be assessed.
Walk-in only, with no ability to book or plan your day.
A&E is designed to prioritise urgent emergencies and patient flow — follow-up planning is limited.
Private GP vs Private Urgent Care
If you need help with a routine health problem or ongoing care, a private GP is usually the best place to start. Private GPs can help with health checks, prescriptions, referrals, medication reviews, and longer-term health concerns.
If you have a sudden illness or injury that needs urgent attention today, private urgent care may be more suitable. This can include cuts, infections, possible fractures, dehydration, chest symptoms, or severe headaches that need quick assessment.
Routine & Ongoing Care
- →Health checks, prescriptions, referrals
- →Medication reviews
- →Longer-term health concerns
- →Non-urgent conditions
- →Ongoing (chronic problems)
- →Minor illnesses like coughs or colds
- →Women's health issues
Private GP is for routine and ongoing care.
Private Urgent Care is for urgent problems that need same-day help.
If needed, private urgent care may also provide rapid tests, imaging, and treatment in one place.
We cannot see abdominal pain or chest pain over the age of 50.
Consultant-led private urgent care
Our urgent care service is built around one simple idea: fast access to senior clinical decision-making.
What we can help with
We can assess many common urgent problems, including:
Injuries
Sprains, suspected fractures, cuts and wounds
Infections and feeling unwell
Fever, acute illness, infections requiring same-day review
Abdominal pain
Abdominal or pelvic pain, bowel symptoms, urinary retention
We cannot see abdominal pain patients over the age of 50.
Feeling Unwell Assessment
Headache, Dizzy, General Symptoms
Chest or breathing symptoms that need prompt assessment
Chest pain, palpitations, breathlessness
We cannot see chest pain patients over the age of 50.
Urinary symptoms & pain that can't wait
Urinary symptoms and severe pain requiring urgent care
We cannot manage serious illnesses or injuries such as;
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Heart attacks, strokes (slurred speech, facial weakness, limb weakness), overdoses or poisoning, acute mental illness or major trauma.
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We cannot see abdominal pain or chest pain over the age of 50.
All paediatric patients need to be properly registered, including proof of identity and parental responsibility.
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We would encourage you to book ahead to make this process easier.
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Currently, we can only see walk-in patients from the age of 5 and above.
If you meet our exclusion criteria, we will not be able to assess you and will call 999 or direct you an Emergency Department. If during the assessment, you become unwell or are found to have life threatening condition you will be referred to an Emergency Department for the appropriate treatment.
How much does it cost?
To see an experienced Consultant at LIPS Urgent Care Centre our consultation fees are £150 for a weekday appointment (£180 at weekends).
This includes a full clinical assessment, observations, examination, management plan, discharge summary and safety advice.
How our pricing works?
Step 1
You can book a consultation or a symptom-based assessment package using our website booking system or just walk in.
Step 2
Every assessment includes:
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Clinician consultation
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Examination and observations (as needed)
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A clear plan and safety advice
Step 3
Some people may need extra tests or treatments on the day. These are not automatic. We'll explain what's recommended, why, and any costs before we proceed.
Depending on your condition, there may be further fees chargeable for specific services such as scans, X-rays or blood tests. You will be advised at every stage of your consultation of any further care we recommend, with costs involved. Should you not wish to continue your treatment with LIPS we will also advise on your best course of action to continue your care.
Blood tests
ECG
Urine tests
Swabs
X-ray
Ultrasound
CT
MRI
Fluids
Antibiotics
Pain relief
Anti-sickness
Nebulisers
Injections
Wound closure
Splints/casts
Boots, slings
Crutches
Dressings
Catheter care
Reports
Fitness-to-fly
Employer letters
Your pathway to care
Choose from a full urgent care consultation with a senior emergency medicine consultant, or one of our condition-specific symptom-based assessment packages.
A thorough assessment with a senior emergency medicine consultant.
Your appointment may include:
- →A detailed history and examination
- →Treatment advice where appropriate
- →Tests arranged if needed (for example blood tests, ECG, imaging)
- →Referral to a specialist if required
A structured "episode of care" approach
Some people prefer a more structured "episode of care" approach. We offer symptom-based assessment packages designed around common urgent problems so you know what to expect.
Examples may include:
"I hurt something / I may have broken something"
e.g. fever, sore throat, urinary symptoms
e.g. chest pain, palpitations, breathlessness
e.g. abdominal/pelvic pain, bowel symptoms, urinary retention/discomfort
e.g. headache, dizziness, ENT symptoms
e.g. one-sided leg swelling or calf pain
Important: These packages are based on your symptoms, not a diagnosis. If you're unsure which is right, our team will help you choose.
Price List
If additional tests or treatments are needed during your visit, our clinical team will explain your options and agree any extra costs with you before proceeding. You will never be charged for something you have not been informed about.
All prices are for self-pay patients and correct at the time of publication. Receipts will be provided for reimbursement through private medical or travel insurance where applicable. If further care is required following consultant referral, all associated costs will be clearly explained in advance. Patients are responsible for confirming cover with their insurer prior to proceeding.
Book an appointment
Select a date and time to book your urgent care consultation.
